Privacy Policy

Privacy Policy

This Privacy Policy explains how Mortgage Broker Orpington collects, uses, and protects your personal data when you visit or interact with this website.

Who We Are

This website is operated by a marketing platform that connects users with experienced, FCA-authorised mortgage professionals. While we are not authorised or regulated by the Financial Conduct Authority (FCA) and do not provide financial advice ourselves, we help match users with regulated advisers who are qualified to offer advice based on your needs.

What Data We Collect

We may collect the following information when you submit an enquiry or use the website:

  • Your name

  • Contact information such as email address and phone number

  • Basic details about your mortgage or property finance needs

  • Technical information such as IP address and browsing behaviour (via cookies and analytics tools)

How We Use Your Data

Your information is used to:

  • Pass your enquiry to a trusted, FCA-authorised mortgage adviser

  • Improve website performance and user experience

  • Follow up with you if you’ve requested contact or further information

Important: We do not offer financial advice. Any advice you receive will come directly from a regulated broker we connect you with.

Legal Basis for Processing

We process your data based on:

  • Legitimate interest – to facilitate your enquiry with a relevant adviser

  • Consent – where you have opted in to receive follow-up communication or marketing updates

Who We Share Your Data With

We only share your data with FCA-authorised mortgage brokers who are best suited to assist with your enquiry. These third parties may contact you by phone, email, or SMS to offer assistance based on the information you provided.

We do not sell or rent your personal data to any other parties.

Cookies & Tracking Technologies

We use cookies and third-party tracking tools (like Google Analytics) to understand how our site is used and to enhance user experience. You can manage cookie preferences through your browser settings.

How We Protect Your Data

We take your privacy seriously and use appropriate technical and organisational measures to protect your personal data from unauthorised access, misuse, or loss.

Your Rights

You have the right to:

  • Request access to the personal data we hold about you

  • Ask us to correct or delete inaccurate or unnecessary information

  • Withdraw consent to marketing communications at any time

To make a request, please contact: [email protected]

Contact Us

If you have any questions about this policy or how your data is handled, feel free to contact:

Email: [email protected]

Last updated: June 2025

Thank you James for your efficient dealing of our remortgage. The regular communication and easy to follow steps of what you needed or what was outstanding, really helped me, as I had 4 mortgages happening at the same time.
Phil West
James worked tirelessly to get us over the line with a complicated commercial BTL mortgage. Highly recommend.
Paul H
They worked on a recent mortgage for my company and we were very pleased with the result. They managed to jump through a number of hoops caused by our slightly unconventional deal and pulled together a solution better than our expectations. Will be using again!
Luke Silk
Excellent experience when financing a buy to let auction property through James and the team were excellent to deal with and guided us through the whole process with no stress what so ever! Beths knowledge and professionalism is second to none!
Cath Jones

Mortgage Broker Orpington is an introducer service. We are not authorised or regulated by the Financial Conduct Authority and do not provide mortgage advice directly. All enquiries are handled by qualified, FCA-regulated mortgage advisers who offer tailored advice based on your individual needs.

YOUR HOME IS AT RISK IF YOU DO NOT KEEP UP REPAYMENTS ON A MORTGAGE OR OTHER LOAN SECURED ON IT.

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NEXGEN Financial Services Limited (Company registration number: TBC) 

Mortgage Broker Orpington

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